Water Your Way

Enjoyable. Easy. Environmentally Friendly.


Elkay's intuitive Smartwell beverage system brings flavor and fun to offices, boutiques, and businesses, the eco way.
 

Water Your Way

Enjoyable. Easy.
Environmentally Friendly.

Elkay's intuitive Smartwell beverage system brings
flavor and fun to offices, boutiques, and businesses,
the eco way.

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FAQ

 

Flavors

 

Videos


Start Drinking Healthier

One Smart System

 

 

 

 

 

 

 

 

 

Savings Calculator

SAVE MONEY, SPACE, TIME

Save the cost of single-serve beverages. Save precious storage space and time.

ECO-FRIENDLY

Multiuse pouches reduce waste from single-use plastic bottles and aluminum cans.

HEALTHY HYDRATION

Provides fresh, filtered water, with zero calorie, natural flavors and sweetener – a healthy alternative to high-calorie, sugary beverages.

TOUCH SCREEN INTERFACE

Intuitive touch screen is simple to operate.

WATER YOUR WAY

Still water or sparkling water with single or mixed fruit flavors; electrolyte, vitamin C or caffeine enhancements.

SMART REFILL

Connected system sends alerts when flavors and enhancements are low and ships replacement pouches as needed.

Frequently Asked Questions

What is Smartwell?

An intuitive, premium beverage dispenser that brings healthy hydration, flavor and fun to offices, boutiques, hotels and business, the eco way. Users have the option to create their own custom beverages on demand – no need for disposable bottles or cans. With an easy to operate touch screen, users can mix-and-match fruit flavors and add enhancements to fresh, filtered water – still or sparkling.

Who is it designed for?

Smartwell is a great fit for professional environments such as corporate offices, hotels, auto dealerships, spas and boutiques.

How does it work?

Create a beverage that’s as unique as you! It’s as easy as 1, 2, 3!

  1. Place your refillable water bottle, cup or container of choice into the alcove.
  2. Customize your beverage using the intuitive touch screen interface. Start with fresh, filtered still or sparkling water. If desired, add flavors and enhancements – choose one flavor or mix and match two at a time. Once selections are made, press the dispensing lever to control the amount of custom beverage desired.
  3. Enjoy delicious, refreshing, healthy water your way!

Why should I get it?

Smartwell beverage dispensers are good for you and your business. Surprise and delight your customers, guests and employees by offering fun, flavorful, personalized and healthy hydration options. Save your business money, space and time. On demand dispensing and multiuse pouches reduce the cost of single-serve beverages; save precious storage space and time; and help you contribute to a cleaner, healthier environment.

Watch the Smartwell video.

Who else is using a Smartwell?

See what others are saying about this fun, flavorful, eco-friendly beverage dispenser!

How do I get a Smartwell?

Click here to answer a few quick questions and a member of our team will respond to you within two business days.

How much will I save?

Save money, space, time and the environment with Smartwell! With options for all office and facility sizes and consumption needs, we have the right solution to optimize your savings and bring fun, flavor and healthy hydration to your business.

  • Save Money: The cost of disposable, single-serve beverages add up fast. Smartwell beverage dispensers help reduce or eliminate these costs.
  • Save Precious Time and Space: Customized water on demand; still, sparkling or flavored, eliminates the need to purchase and store single-serve beverages.
  • Save the Environment: Help reduce the number of disposable plastic bottles and aluminum cans that end up in landfills or polluting our waterways.
  • Check out our Savings Calculator to see how Smartwell is good for your bottom line and the environment!

    Ready for your personalized quote? Click here to answer a few questions and a member of our team will respond to you within two business days.

What flavors are offered?

In addition to fresh, filtered still or sparkling water, Smartwell offers a full range of delicious, unsweetened, zero-calorie flavors to delight and satisfy the most discerning tastes. Click here for the latest flavors and nutritional information.

What are enhancements?

Want to take your beverage up a notch? Smartwell offers a number of enhancements to elevate your beverage experience. Add a dose of healthy vitamin C or electrolyte, a little (or a lot) of natural sweetener or a boost of caffeine.

How do I store flavor and enhancement pouches?

For optimal freshness, pouches should be stored in a cool, dry place between 60° - 85° F (15° - 30° C).

Do flavors and enhancements expire?

Yes. The freshest pouches will be shipped to you each month and are clearly marked with date codes. The pouches should be used as received, and date codes should be checked before placing pouches into the beverage dispenser to ensure nothing has expired before use.

Are flavors and enhancements gluten free?

Yes. All flavors and enhancements are gluten free.

Are flavors and enhancements kosher?

Yes. All flavors and enhancements are certified kosher.

Why do I need citric acid pouches?

A small dose (a fraction of the flavor concentrate doses) is injected into each drink. This citric acid acts as a flavor enhancer, so each drink gives you the best experience and true fruit flavor.

How many flavors and enhancements can Smartwell hold at one time?

In addition to still water, sparkling water and natural sweetener, each beverage dispenser can hold up to four flavors and two enhancements.

How do I change my flavor or enhancement assortment?

It’s easy! Simply contact your service provider or the Smartwell Customer Care team at smartwellcare@elkay.com or 866.699.4507. Click here to view our current flavor and enhancement offerings.

What are the dimensions of the unit?

Smartwell units are stylish and compact with a much smaller footprint than standard refrigerators allowing them to fit seamlessly into many different spaces.Unit dimensions: (L x W x H): 21-1/2" x 20-1/2" x 56-1/2".

Can it be installed anywhere in my office or facility? What is required for installation?

Smartwell units can be installed in many different places including kitchens, break rooms, reception and waiting room areas and more. All that is required for installation is:

  • An area that is roughly eight square feet
  • Electricity
  • A water source that can be up to 10 feet away from the Smartwell unit
  • Access to a Wi-Fi network

For more information on install requirements contact us here. 

How quickly will Smartwell be installed once a contract is signed?

The unit is typically installed within four weeks once the contract is signed.

Who installs it?

A trusted name in water delivery, Elkay has a team of licensed and insured installers and technicians who are ready to get your new Smartwell up in running. Installation typically takes two to three hours per machine.

How soon after install can I start using my unit?

Smartwell will be fully chilled and ready to use three hours after installation is completed.

Does the unit require a floor drain?

It does not require a floor drain and is equipped with a drip tray and reservoir.

What kind of maintenance is required? 

Caring for your Smartwell is a breeze. All that is required of the office or facility manager is weekly cleaning of the unit and flavor and enhancement pouch replacement. The smart refill feature sends email alerts when flavor pouches are running low and replacement pouches are automatically shipped to you every month. Your service provider will pick up the heavy lifting with filter and Co2 tank replacement and preventative maintenance.

See our Care and Cleaning tutorial to see how easy it is to keep your Smartwell in tip-top shape.

Watch how fast and easy it is to replace flavor and enhancement pouches.

How do I clean my unit?

Keep your Smartwell beverage dispenser in tip-top shape for your clients, customers and employees. View our instructional video here or follow the easy instructions in the Smartwell Care and Cleaning Guide.

How do I replace flavor and/or enhancement pouches?

Pouch replacement is simple! View our instructional video here or follow the easy instructions in in the Smartwell Care and Cleaning Guide.

How does Smartwell connect to the internet?

It connects to the internet using your building or facility’s guest or password protected Wi-Fi. You can also connect using an Ethernet cable.

Why does it require an internet connection?

Smartwell’s connected interface gives you peace of mind and allows us to remotely monitor each unit’s activity so we can proactively let you know when your pouches are running low and need replacing. It also provides us with flavor and enhancement data for your specific unit(s) so we can ensure we are supplying you the right mix of fun and flavor every month.

If my Wi-Fi goes out, will my Smartwell still work?

The unit will continue to dispense flavors if it loses Wi-Fi, the user will not be notified if the flavors are low and will not be able to replace flavors once they go out.

What kind of filter does it use?

Smartwell beverage dispensers feature Elkay WaterSentry filters that are NSF/ANSI 42 and 53 certified for reduction of lead, particulate, chlorine, taste and odor for fresh, filtered still or sparkling water.

 


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