customer-support

    Support Center

    Need help? Submit a request, and our team will work to resolve your issue.

    Here and Ready to Help

    Whether you’re looking for installation videos, product brochures, care and cleaning instructions or a little design inspiration, you’ve come to the right place. Our Learning Center and Help Center have everything you need. 

    learning-center

    Learning Center

    Download how-to guides, explore product brochures, view buying guides, and discover design trends. 

    help-center

    Help Center

    Access trouble-shooting guides, care and cleaning instructions, and other product documentation. 

     
     
     
    warranty

    Warranty Information

    When making a purchase, you want to ensure it will last. Select your product type below – Drinking Water Products or Sinks, Faucets & Accessories – for detailed warranty information. 

    design_trends

    Design Trends

    The process of choosing the right sink, faucet and accessories doesn’t have to be hard or complicated. Be inspired by our curated design guide, which showcases a mix of trendy and classic design elements. 

     

     

    product-support

    Need some help? We’ve gathered our most popular care and cleaning guides here!

    rep-resources

    Check out our rep resources! View orders, see account info, watch videos and more.

    trade-resources

    Check out our trade resources - download BIM files, review continuing education resources and watch videos.

     

     

    Contact Us

    Elkay Headquarters

    1333 Butterfield Road, Suite 200
    Downers Grove, IL 60515
    Phone: 630-574-8484

    International Customer Care

    Phone: 630-575-4755 
    Email: IntlCare@Elkay.com

    USA/Canada Customer Care

    Phone: 800-476-4106 
    Email: CustCare@Elkay.com

    Additional Contact Information

    Technical Service/Warranty - Ph: 800-260-6640 X1

    Installation Services – Ph: 800-952-8064 

    Smartwell Care – Ph: 866-699-4507

     
     
     

     

     
     
     
     
     
     
     
     
     

     

     
     
     
     
     
     
     

     

     

    Not Finding What You Need?

    +1-800-476-4106


    Customer Service 

    Monday - Friday

    7 a.m. - 6 p.m. CST

     
     
     

     

     

    Not Finding What You Need?

    +1-800-476-4106


    Customer Service 

    Monday - Friday

    7 a.m. - 6 p.m. CST