Support Center

Need help? Submit a request, and our team will work to resolve your issue.

Here and Ready to Help

Whether you’re looking for installation videos, product brochures, care and cleaning instructions or a little design inspiration, you’ve come to the right place. Our Learning Center and Help Center have everything you need.

Learning Center

Download how-to guides, explore product brochures, view buying guides, and discover design trends.

Help Center

Access trouble-shooting guides, care and cleaning instructions, and other product documentation.

Warranty Information

When making a purchase, you want to ensure it will last. Select your product type below – Drinking Water Products or Sinks, Faucets & Accessories – for detailed warranty information.

Warranty for Drinking Water Products Warranty for Sinks, Faucets and Accessories

Design Trends

The process of choosing the right sink, faucet and accessories doesn’t have to be hard or complicated. Be inspired by our curated design guide, which showcases a mix of trendy and classic design elements.

Get Design Inspo

Product Support
Rep Resources
Trade Resources
Top Articles

Need some help? We’ve gathered our most popular care and cleaning guides here!

Check out our rep resources! View orders, see account info, watch videos and more.

Check out our trade resources - download BIM files, review continuing education resources and watch videos.

Questions on cleaning, care, troubleshooting or repair? Start here!

View all articles

Contact Us

Elkay Headquarters

1333 Butterfield Road, Suite 200
Downers Grove, IL 60515
Phone: 630-574-8484

International Customer Care

Phone: 630-575-4755
Email: IntlCare@Elkay.com

USA/Canada Customer Care

Phone: 800-476-4106
Email: CustCare@Elkay.com

Additional Contact Information

Technical Service/Warranty - Ph: 800-260-6640 X1

Installation Services – Ph: 800-952-8064

Smartwell Care – Ph: 866-699-4507

Not Finding What You Need?

+1-800-476-4106

Customer Service