Support Center

    Need help? Submit a request, and our team will work to resolve your issue.

    Here and Ready to Help

    Whether you’re looking for installation videos, product brochures, care and cleaning instructions or a little design inspiration, you’ve come to the right place. Our Learning Center and Help Center have everything you need. 


    Learning Center

    Download how-to guides, explore product brochures, view buying guides, and discover design trends. 


    Help Center

    Access trouble-shooting guides, care and cleaning instructions, and other product documentation. 


    Warranty Information

    When making a purchase, you want to ensure it will last. Select your product type below – Drinking Water Products or Sinks, Faucets & Accessories – for detailed warranty information. 


    Design Trends

    The process of choosing the right sink, faucet and accessories doesn’t have to be hard or complicated. Be inspired by our curated design guide, which showcases a mix of trendy and classic design elements. 




    Need some help? We’ve gathered our most popular care and cleaning guides here!


    Check out our rep resources! View orders, see account info, watch videos and more.


    Check out our trade resources - download BIM files, review continuing education resources and watch videos.



    Contact Us

    Elkay Headquarters

    1333 Butterfield Road, Suite 200
    Downers Grove, IL 60515
    Phone: 630-574-8484

    International Customer Care

    Phone: 630-575-4755 

    USA/Canada Customer Care

    Phone: 800-476-4106 

    Additional Contact Information

    Technical Service/Warranty - Ph: 800-260-6640 x1

    Installation Services – Ph: 800-952-8064 

    Smartwell Care – Ph: 866-699-4507

    Download: Tech Services Request Form

    Support and Resources | Elkay

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    Customer Service 

    Monday - Friday

    7 a.m. - 6 p.m. CST