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    The Water You Want

    The Water You Want. That's Elkay.

    Filtered Water Makes a Difference

    What’s not in your drinking water is just as important as what’s in it. When you drink from an Elkay filtered bottle filling station, cooler or fountain, healthy hydration is at hand. Here’s a look at what our water filters reduce from incoming water and why it matters to your good health.

    Resources

     

     

    Our filters are tested and certified to NSF standards to reduce harmful contaminants. Different Elkay filters reduce different contaminants (see individual product pages for details). Here’s a look at what our various filters reduce and why it’s important.    

    Lead

    Lead

    Lead can enter water through corroded plumbing materials. It’s undetectable by taste, sight or smell. In children, lead exposure has been linked to damage to the central and peripheral nervous system, learning disabilities and more. 

    Cysts

    Cysts

    Cysts enter drinking water from human and animal waste, and can lead to gastrointestinal illness such as dysentery, vomiting and cramps.

    Chlorine

    Chlorine

    Water can be contaminated at the source and as it travels through piping. Many water companies add chlorine as a disinfectant. It can leave an undesirable taste and smell. 

    Sediment and Particulate

    Sediment and Particulate

    Sediment comes from sand, rocks and minerals, or may consist of organic particles of plants and microbes. They can take on a cloudy and unappealing look in water. 

     

     

    Why NSF/ANSI Standards Matter

    IAPMO Logo

    Engineered to meet the high-quality standards written by NSF International, Elkay water filters are tested and certified to NSF/ANSI 42 for the reduction of chlorine taste and odor, as well as Class I particulates.* 

    Similarly, our water filters are tested and certified to NSF/ANSI 53 for the reduction of both lead and cysts. The NSF/ANSI certifications ensure that each sip of water — whether from Elkay’s ezH2O® bottle filling stationswater coolers, drinking fountains or water dispensers — is not only refreshing but also cleaner and healthier.

    Our filters are specifically designed to fit and have been certified for use within Elkay drinking water products. 

    *Certifier and contaminants reduced vary. See individual filter product page for more information.

     

     

    Easy Installation and Replacement

    Easy Installation, Replacement and Retrofit Conversion Kits Elkay water filters are point-of-use filtration solutions, meaning they can be installed anywhere your Elkay drinking water product is installed.

    Water delivery products with a filter status indicator light will let you know when it’s time to replace your water filter. Filter replacement needs vary and are dependent upon product type, filter gallon capacity and usage.

     

     

    Shop Our Best Sellers

    Replacements

    51600C

    WaterSentry High Capacity Replacement Filter

    51300C

    Elkay WaterSentry Replacement Filter (Bottle Fillers & Liv Pro)

    WSF6000R-2PK

    WaterSentry 6000 CTO Replacement Filter (2pack)

    ERF750

    Elkay 750-gallon Residential Replacement Filter

    51299C

    Elkay WaterSentry VII Replacement Filter (Coolers + Fountains)

    Retrofit

    EWF3000

    Elkay WaterSentry Filter System Kit (Bottle Fillers)

    EWF172

    Elkay WaterSentry Filter Kit (Coolers + Fountains)

    LF2

    Elkay Aqua Sentry Filter System Kit (Coolers + Fountains)

    EF1500VRBMC

    Elkay Vandal-Resistant Retrofit Filtration Kit with 1500-Gallon Lead and CTO Filter and Filter Status Monitor

    EF1500VRBC

    Elkay Vandal-Resistant Retrofit Filtration Kit with 1500-Gallon Lead and CTO Filter

     

     

    Troubleshooting

    Learn how to change a water filter and reset the filter status light on ezH2O bottle filling stations. 

    Get Lead Out Campaign

    Elkay provides products, programs and resources to help you bring cleaner, healthier water to your facility. The Elkay Get Lead Out campaign kit includes product information, video and photo assets, educational opportunities and more.

    Bring an Elkay ezH2O to Your School

    Learn about a fundraising program we've created in partnership with leading water bottle manufacturer, EcoVessel, to help you bring ezH2O to your school.

     
         

    FAQs

    Lead

    Lead often enters water when plumbing materials corrode. It’s undetectable by taste, sight or smell. In children, lead exposure has been linked to damage to the central and peripheral nervous system, learning disabilities, shorter stature, impaired hearing, and impaired formation and function of blood cells.

    Adults exposed to lead can suffer from cardiovascular effects, increased blood pressure and incidence of hypertension, decreased kidney function and reproductive problems in both men and women.

    Source: EPA.gov

     

    Cysts

    Two types of common types of cysts are Giardia lamblia and Cryptosporidium. They enter drinking water from human and animal waste, and can lead to gastrointestinal illness such as dysentery, vomiting and cramps. They are not life threatening if treated.  

    Source: EPA.gov

     

    Chlorine

    Water comes from many sources, including lakes and wells. It can be contaminated at the source. It can also be contaminated with germs as it travels through miles of piping. To prevent contamination, water companies add a disinfectant — usually either chlorine or chloramine — that kills disease-causing germs such as SalmonellaCampylobacter and norovirus. Though chlorine is used as a disinfectant, it can leave an undesirable taste and smell. 

    Source: CDC.gov  

     

    Sediment and Particulate

    Sediments are naturally occurring particles that develop as earth materials. They break down through weathering and erosion. Sediment comes from sand, rocks and minerals, or may consist of organic particles of plants and microbes. They can take on a cloudy and unappealing look in water.

    Source: Water Systems Council

    ezH2O® bottle filling stations provide convenient, sustainable and healthy hydration. They are ideal for environments both indoor and outdoor, including education, commercial, parks and recreation, government, health care, public facilities, fitness clubs and hospitality. Our expansive portfolio offers solutions to fit every budget and installation requirement. Options include standard single and bi-level, mechanical, energy efficient, surface mount, vandal resistant, architectural and retrofit models.

     

    ezH2O® Enhanced

    The perfect solution for nearly every application, our enhanced ezH2O models have all the great features of our original line with added ingenuity. With LED lighting to illuminate dark hallways and an energy savings mode that helps reduce energy costs, Elkay’s enhanced models have been the customer choice for years.

    Installation Application: Wall mount.

    View our selection of Enhanced bottle filling stations

     

    ezH2O® Original

    Elkay’s original bottle filling stations offer ezH2O’s essential features and benefits. In models for numerous applications to fit your needs.

    Installation Applications: Wall mount and inwall.

    View our selection of Original bottle filling stations

     

    Features Benefits ezH2O® 
    Enhanced
    ezH2O® 
    Original
    FillSafe™ Recognition (filtered models only) Filter recognition system detects a new Elkay filter and automatically resets the filter monitor light to green. No need to manually reset. X
    Low Energy LED Lighting An energy efficient touch that helps users see when their bottle is full and illuminates dark hallways. X  
    Energy Savings Mode Programmable refrigeration system can be powered down during times when the unit is not in use to save energy costs. X  
    System Diagnostics Unit automatically reviews the system to ensure it is operating within normal levels. Scrolling alerts appear on the visual display if an issue should arise. X  
    Easy Installation Only one power hookup needed. Everything arrives in one box. Versatile bi-level cooler design allows for standard cooler installation of high-left/low-right or the alternate, reverse cooler installation. X  
    Visual Filter Monitor (filtered models only) Green, yellow and red LED lights indicate filter status and when a filter needs to be replaced. X X
    Exclusive Green Ticker™ Informs users of the number of 20 oz. single-use water bottles saved from waste by using reusable bottles and cups at the ezH2O. X X
    Hands-free Operation Sensor activation and bottle rest platform provide users with a touchless bottle filling experience. X X
    Quick Fill Fills reusable bottles faster than a traditional water fountain. X X
    Minimal Splashing Dispenses a clean, laminar flow of water so there is minimal splashing when filling reusable bottles and cups. X X
    Dedicated Drains Bottle filling station dispenser and bubbler have dedicated drains, minimizing splashing and cleanup. X X
    Antimicrobial Protection Key plastic components on the unit have a special silver ion antimicrobial protectant that inhibits the growth of mold and mildew. X X
    WaterSentry®  Plus Filtration (optional) Uses our industry-leading WaterSentry Plus filter rated for 3,000-gallon capacity and NSF certified to NSF/ANSI 42 and 53 for reduction of lead, Class 1 particulate, chlorine, taste and odor. X X

     

    ezH2O® Outdoor Bottle Filling Stations

    Designed specifically for outdoor installations, we offer a family of bottle filling stations ideal for parks and recreation areas, pools, golf courses, stadiums and school and business campuses. Some models included in our original ezH2O line are also rated for outdoor use, such as our vandal resistant and legacy models.

    Installation Applications: Wall mount and pedestal.

    Feature / Benefits

    • Increased Corrosion Resistance: Tubular models are made with Type 316 stainless steel, providing superior protection from the elements.
    • Heavy-gauge Construction: Made with tamper-resistant screws that withstand stains and corrosion.
    • Sealed Freeze Resistance (optional): Freeze-resistant models feature completely enclosed sealed valves to keep water safe from contamination.
    • Vandal Resistant: One-piece bubblers have a chrome-plated hood guard that prevents contamination
      from users, and protects against airborne deposits and tampering.
    • Stunning Colors: Tubular models are available in 12 bold colors.

    View our selection of outdoor tubular products

    How do I know what replacement filter to order for my Elkay bottle filling station, cooler or fountain?

    Click here to use our Filter Selection Tool to find your filter.  

     

    What kind of water filter is used in Elkay bottle filling stations?

    Our WaterSentry® filter is a carbon block filter with a polypropylene prefilter that is rated to NSF 42 and 53 for lead, chlorine taste and odor. We offer a 3,000-gallon filter (51300C) for all our bottle filling stations and a 6,000-gallon high-capacity filter (51600C) specifically for our enhanced bottle filling stations.

     

    What does the filter remove from the water?

    Both the WaterSentry 51300C and the 51600C reduce lead, cysts, sediment/particulate and chlorine taste and odor.

     

    How long does a filter last?

    Our WaterSentry 51300C filter is rated for 3,000 gallons which is approximately 19,200 20-oz. bottles. Our WaterSentry 51600C filter is rated for 6,000 gallons which is approximately 38,400  20-oz. bottles. Actual filter life depends on usage. We recommend changing the filter at least once a year.

     

    What do the lights mean on the bottle filling station? How do I know if the water is safe to drink?

    The LED lights on the bottle filling station indicate the filter status.

    Green: Filter is functioning between 0-80% of usable filter life.

    Yellow: Filter has reached 80% of usable life and will need to be replacement shortly.

    Note: When the status is green or yellow, the bottle filler is providing cleaner and fresher drinking water. 

    Red: Filter has reached 100% of usable life and should be replaced promptly.

     

    How do I reset the visual filter monitor light?

    Enhanced bottle filling stations include FillSafe™ recognition, a feature that detects when a new Elkay filter is installed and automatically resets the filter monitor light from red back to green. Original bottle filling stations require just a few easy steps. Click here to watch our instructional  video.

     

    How easy is it to change the filter?

    Replacing your filter is as easy.

    1. Turn off the water supply; dispense water to relieve pressure. 

    2. Turn used filter left 1/4 turn to remove from filter head. 

    3. Remove cap from new filter and use to seal used filter. 

    4. Write the date of filter installation on the label. Insert new filter into existing filter head and turn fully right so the label with date is clearly visible. 

    5. Turn on water supply and run water for 10 minutes to purge air and fine carbon particles from filter. 

    6. Reset the filter monitor, if necessary. See the Use Manual for your specific drinking water unit for instructions. 

    Enhanced models feature our FillSafe filter recognition that automatically identifies when a new filter is present and updates the LED light back to green. Click here to watch the video tutorial.

     

    Do I have to buy the filter from Elkay?

    We recommend using a genuine Elkay filter. Our filters are designed and manufactured to work within Elkay units and provide optimum performance. To purchase filters, click here or call 800-834-4816.

     

    I ordered a replacement Elkay filter for my Elkay unit, and it is shorter than the original filter? Will it still work? 

    Yes. Our filters were redesigned from 12" to 9" to be more compact. They will still fit your Elkay unit and maintain current filter performance and compliance.    

     

    Can I add a filter to a non-filtered Elkay bottle filling station, cooler or fountain?

    Yes. Elkay offers filter retrofit kits that can be added to many existing Elkay water delivery products. The EWF3000 Filter System Kit converts a non-filtered bottle filler into a filtered unit. The EWF172 Filter System Kit converts a non-filtered cooler or fountain into a filtered unit. See table below for all retrofit options.

     

    Type of Unit

    Elkay Retrofit Filtration System Kit

    Retrofit Type*

    Replacement Filter Part Number

    Bottle Filling Stations

    EWF3000

    Internal/External

    51300C

    Coolers & Fountains

    LF2

    Internal/External

    56192C

    EWF172

    Internal/External

    51299C

    EF1500VRBC (Vandal-resistant box)

    External

    EF1500VRBMC (Comes with filter monitor)

    External

     

    Can I update a non-filtered cooler to a filtered bottle filling station all at once?

    Yes, refer to our Retrofit Bottle Filling Stations Compatibility Guide to find the right product for you.

    Why should I install an Elkay bottle filling station?

    Elkay ezH2O® bottle filling stations provide users with convenient, refreshing, great tasting drinking water without the need for disposable plastic bottles. They encourage healthy hydration habits as well as promote sustainability.

    • Save Money: The cost of disposable, single-serve beverages adds up fast. ezH2O bottle filling stations help reduce or eliminate these costs.
    • Save Precious Time and Resources: ezH2O bottle filling stations provide water on demand, eliminating the need to purchase and store single-serve beverages.
    • Save Energy: Models with the programmable refrigeration feature can be powered down during times when the unit is not in use to save on energy costs. Enhanced models also come with low energy LED illumination for an energy efficient touch that helps users see when their bottle is full.
    • Save the Environment: ezH2O bottle filling stations help reduce the number of disposable plastic bottles that end up in landfills or polluting our oceans. The exclusive Green Ticker™ counts the number of plastic bottles you are saving from waste and displays this right on the unit.

    See what others are saying about how installing ezH2O bottle filing stations at their locations has helped them save.

    Where can bottle filling stations be installed?

    Everywhere! Our comprehensive portfolio of bottle filling stations means that we are sure to have a model to fit your needs. Elkay's ezH2O® bottle filling stations are ideal for many environments both indoor and outdoor including education, commercial, health care, fitness clubs and hospitality and more. We provide solutions for wall mount, inwall and outdoor applications and offer a variety of models such as energy efficient, vandal resistant, mechanical, surface mount and architectural.

     

    Who can install a bottle filling station?

    We recommend installation by Elkay authorized service personnel. Call 800.952.8064 or click here to learn more about the Elkay Installation Services Program. 

     

    How easy is it to replace existing drinking water fixtures with an ezH2O® bottle filling station?

    It depends on the type, style and location of your current water delivery fixture. We recommend contacting a local sales representative who can provide an assessment of your site and current fixtures and suggest the best option for your specific needs. 

     

    How long does it take to install a bottle filling station?

    On average, it takes approximately 1-2 hours to complete a retrofit installation using existing plumbing.

     

    How much water pressure is required?

    ezH2O® bottle filling stations are designed to operate on 20 psi to 105 psi supply line pressure. Our bi-level non-filtered units require a minimum of 40 psi supply line pressure to ensure adequate stream height from each bubbler when activated simultaneously. Bi-level filtered models, regardless of supply line pressure, cannot provide adequate stream height from each bubbler when activated simultaneously. Please consult our specification sheet for the detailed specifications for the model you are considering.

    What is lead? Where does it come from?

    For centuries, lead has been widely used in plumbing systems that transport water. Despite changes in plumbing codes making it illegal to use lead pipes or solder, lead is still found in older pipes, solder and brass fittings in existing plumbing systems. Lead is toxic and continuous exposure can cause a variety of health problems, especially in infants and children. Please visit epa.gov/lead to learn more.

    Do your products reduce lead?

    Our WaterSentry® Plus and WaterSentry VII filtration systems reduce lead to meet the requirements necessary to achieve our NSF/ANSI 53 certification, making the water cleaner and healthier.


    Water delivery product examples include:

    • Elkay Filtered Bottle Filling Stations.
    • Elkay Filtered Water Coolers.

    Our filters are also sold separately and can be retrofitted onto any existing Elkay or non-Elkay branded water cooler, fountain or bottle filling station with Elkay’s vandal-resistant retrofit filtration kit. Kits are available with and without a filter status monitor and alert.

    Do your products contain lead?

    No. Our drinking water products have been lead free for more than two decades. They are certified to NSF/ANSI 372 as lead free by the Water Quality Association.

    How does Elkay test its filters?

    Elkay tests and certifies our filters to NSF/ANSI Standard 53."NSF/ANSI Standard 53 for Drinking Water Treatment Units is the nationally recognized standard for evaluating and certifying drinking water treatment systems for the reduction of contaminants from drinking water. Water filters are tested and certified to NSF/ANSI 53 to ensure they reduce contaminants, including lead, per the requirements of the standard" (Certified Product Listing, NSF).

    What type of maintenance and cleaning is required?

    See Care and Cleaning.

    How can I tell if the bottle filling station is being used?

    You can tell how much water is being consumed from data provided by the Green Ticker™ feature on the unit. The Green Ticker counts the number of 20 oz. single-use water bottles saved from waste by using reusable bottles and cups at the ezH2O®.

    I’m getting an error message scrolling across my bottle counter area (Green Ticker™). How do I know what it means?

    In your user manual, there is a table that explains each error code and what the cause of that particular error code is for repair purposes. You can find a copy of your user manual by searching your specific SKU on our website. Simply type the SKU into the search box in the upper right corner. When the page appears, click on the Downloads tab to access your user manual.

    Where is the data tag located on the bottle filling station?

    The serial data tag is located on the bottom of the cooler. Previously, there was a separate tag for the bottle filler and an additional one on the cooler. We have consolidated it into one tag on the underside of the cooler basin.

    ezH2O® bottle filling stations provide convenient, sustainable and healthy hydration. They are ideal for environments both indoor and outdoor, including education, commercial, parks and recreation, government, health care, public facilities, fitness clubs and hospitality. Our expansive portfolio offers solutions to fit every budget and installation requirement. Options include standard single and bi-level, mechanical, energy efficient, surface mount, vandal resistant, architectural and retrofit models.

     

    ezH2O® Enhanced

    The perfect solution for nearly every application, our enhanced ezH2O models have all the great features of our original line with added ingenuity. With LED lighting to illuminate dark hallways and an energy savings mode that helps reduce energy costs, Elkay’s enhanced models have been the customer choice for years.

    Installation Application: Wall mount.

    View our selection of Enhanced bottle filling stations

     

    ezH2O® Original

    Elkay’s original bottle filling stations offer ezH2O’s essential features and benefits. In models for numerous applications to fit your needs.

    Installation Applications: Wall mount and inwall.

    View our selection of Original bottle filling stations

     
     

    ezH2O® Enhanced

    Features/Benefits:

    • FillSafe™ Recognition (filtered models only)
      Filter recognition system detects a new Elkay filter and automatically resets the filter monitor light to green. No need to manually reset.
    • Low Energy LED Lighting
      An energy efficient touch that helps users see when their bottle is full and illuminates dark hallways.
    • Energy Savings Mode
      Programmable refrigeration system can be powered down during times when the unit is not in use to save energy costs.
    • System Diagnostics
      Unit automatically reviews the system to ensure it is operating within normal levels. Scrolling alerts appear on the visual display if an issue should arise.
    • Easy Installation
      Only one power hookup needed. Everything arrives in one box. Versatile bi-level cooler design allows for standard cooler installation of high-left/low-right or the alternate, reverse cooler installation.
    • Visual Filter Monitor (filtered models only)
      Green, yellow and red LED lights indicate filter status and when a filter needs to be replaced.
    • Exclusive Green Ticker™
      Informs users of the number of 20 oz. single-use water bottles saved from waste by using reusable bottles and cups at the ezH2O.
    • Hands-free Operation
      Sensor activation and bottle rest platform provide users with a touchless bottle filling experience.
    • Quick Fill
      Fills reusable bottles faster than a traditional water fountain.
    • Minimal Splashing
      Dispenses a clean, laminar flow of water so there is minimal splashing when filling reusable bottles and cups.
    • Dedicated Drains
      Bottle filling station dispenser and bubbler have dedicated drains, minimizing splashing and cleanup.
    • Antimicrobial Protection
      Key plastic components on the unit have a special silver ion antimicrobial protectant that inhibits the growth of mold and mildew.
    • WaterSentry®  Plus Filtration (optional)
      Uses our industry-leading WaterSentry Plus filter rated for 3,000-gallon capacity and NSF certified to NSF/ANSI 42 and 53 for reduction of lead, Class 1 particulate, chlorine, taste and odor.
     

    ezH2O® Original

    Features/Benefits:

    • Visual Filter Monitor (filtered models only)
      Green, yellow and red LED lights indicate filter status and when a filter needs to be replaced.
    • Exclusive Green Ticker™
      Informs users of the number of 20 oz. single-use water bottles saved from waste by using reusable bottles and cups at the ezH2O.
    • Hands-free Operation
      Sensor activation and bottle rest platform provide users with a touchless bottle filling experience.
    • Quick Fill
      Fills reusable bottles faster than a traditional water fountain.
    • Minimal Splashing
      Dispenses a clean, laminar flow of water so there is minimal splashing when filling reusable bottles and cups.
    • Dedicated Drains
      Bottle filling station dispenser and bubbler have dedicated drains, minimizing splashing and cleanup.
    • Antimicrobial Protection
      Key plastic components on the unit have a special silver ion antimicrobial protectant that inhibits the growth of mold and mildew.
    • WaterSentry®  Plus Filtration (optional)
      Uses our industry-leading WaterSentry Plus filter rated for 3,000-gallon capacity and NSF certified to NSF/ANSI 42 and 53 for reduction of lead, Class 1 particulate, chlorine, taste and odor.

     

    ezH2O® Outdoor Bottle Filling Stations

    Designed specifically for outdoor installations, we offer a family of bottle filling stations ideal for parks and recreation areas, pools, golf courses, stadiums and school and business campuses. Some models included in our original ezH2O line are also rated for outdoor use, such as our vandal resistant and legacy models.

    Installation Applications: Wall mount and pedestal.

    Feature / Benefits

    • Increased Corrosion Resistance: Tubular models are made with Type 316 stainless steel, providing superior protection from the elements.
    • Heavy-gauge Construction: Made with tamper-resistant screws that withstand stains and corrosion.
    • Sealed Freeze Resistance (optional): Freeze-resistant models feature completely enclosed sealed valves to keep water safe from contamination.
    • Vandal Resistant: One-piece bubblers have a chrome-plated hood guard that prevents contamination
      from users, and protects against airborne deposits and tampering.
    • Stunning Colors: Tubular models are available in 12 bold colors.

    View our selection of outdoor tubular products

    How do I know what replacement filter to order for my Elkay bottle filling station, cooler or fountain?

    Click here to use our Filter Selection Tool to find your filter.  

     

    What kind of water filter is used in Elkay bottle filling stations?

    Our WaterSentry® filter is a carbon block filter with a polypropylene prefilter that is rated to NSF 42 and 53 for lead, chlorine taste and odor. We offer a 3,000-gallon filter (51300C) for all our bottle filling stations and a 6,000-gallon high-capacity filter (51600C) specifically for our enhanced bottle filling stations.

     

    What does the filter remove from the water?

    Both the WaterSentry 51300C and the 51600C reduce lead, cysts, sediment/particulate and chlorine taste and odor.

     

    How long does a filter last?

    Our WaterSentry 51300C filter is rated for 3,000 gallons which is approximately 19,200 20-oz. bottles. Our WaterSentry 51600C filter is rated for 6,000 gallons which is approximately 38,400  20-oz. bottles. Actual filter life depends on usage. We recommend changing the filter at least once a year.

     

    What do the lights mean on the bottle filling station? How do I know if the water is safe to drink?

    The LED lights on the bottle filling station indicate the filter status.

    Green: Filter is functioning between 0-80% of usable filter life.

    Yellow: Filter has reached 80% of usable life and will need to be replacement shortly.

    Note: When the status is green or yellow, the bottle filler is providing cleaner and fresher drinking water. 

    Red: Filter has reached 100% of usable life and should be replaced promptly.

     

    How do I reset the visual filter monitor light?

    Enhanced bottle filling stations include FillSafe™ recognition, a feature that detects when a new Elkay filter is installed and automatically resets the filter monitor light from red back to green. Original bottle filling stations require just a few easy steps. Click here to watch our instructional  video.

     

    How easy is it to change the filter?

    Replacing your filter is as easy.

    1. Turn off the water supply; dispense water to relieve pressure. 

    2. Turn used filter counterclockwise 1/4 turn to remove from filter head. 

    3. Remove cap from new filter and use to seal used filter. 

    4. Write the date of filter installation on the label. Insert new filter into existing filter head and turn fully clockwise so the label with date is clearly visible. 

    5. Turn on water supply and run water for 10 minutes to purge air and fine carbon particles from filter. 

    6. Reset the filter monitor, if necessary. See the Use Manual for your specific drinking water unit for instructions. 

    Enhanced models feature our FillSafe filter recognition that automatically identifies when a new filter is present and updates the LED light back to green. Click here to watch the video tutorial.

     

    Do I have to buy the filter from Elkay?

    We recommend using a genuine Elkay filter. Our filters are designed and manufactured to work within Elkay units and provide optimum performance. To purchase filters, click here or call 800-834-4816.

     

    I ordered a replacement Elkay filter for my Elkay unit, and it is shorter than the original filter? Will it still work? 

    Yes. Our filters were redesigned from 12" to 9" to be more compact. They will still fit your Elkay unit and maintain current filter performance and compliance.    

     

    Can I add a filter to a non-filtered Elkay bottle filling station, cooler or fountain?

    Yes. Elkay offers filter retrofit kits that can be added to many existing Elkay water stations. The EWF3000 Filter System Kit converts a non-filtered bottle filler into a filtered unit. The EWF172 Filter System Kit converts a non-filtered cooler or fountain into a filtered unit. See table below for all retrofit options.

     

    Bottle Filling Stations

    Elkay Retrofit Filtration System Kit: EWF3000
    Retrofit Type: Internal/External
    Replacement Filter Part Number: 51300C
     

    Coolers & Fountains

    Elkay Retrofit Filtration System Kit: LF2 
    Retrofit Type: Internal/External
    Replacement Filter Part Number: 56192C
    Elkay Retrofit Filtration System Kit: EWF172
    Retrofit Type: Internal/External
    Replacement Filter Part Number: 51299C
    Elkay Retrofit Filtration System Kit: EF1500VRBC (Vandal-resistant box)
    Retrofit Type: External
    Replacement Filter Part Number: 51299C
    Elkay Retrofit Filtration System Kit: EF1500VRBMC (Comes with filter monitor)
    Retrofit Type: External
    Replacement Filter Part Number: 51299C

     

    Can I update a non-filtered cooler to a filtered bottle filling station all at once?

    Yes, refer to our Retrofit Bottle Filling Stations Compatibility Guide to find the right product for you.

    Why should I install an Elkay bottle filling station?

    Elkay ezH2O® bottle filling stations provide users with convenient, refreshing, great tasting drinking water without the need for disposable plastic bottles. They encourage healthy hydration habits as well as promote sustainability.

    • Save Money: The cost of disposable, single-serve beverages adds up fast. ezH2O bottle filling stations help reduce or eliminate these costs.
    • Save Precious Time and Resources: ezH2O bottle filling stations provide water on demand, eliminating the need to purchase and store single-serve beverages.
    • Save Energy: Models with the programmable refrigeration feature can be powered down during times when the unit is not in use to save on energy costs. Enhanced models also come with low energy LED illumination for an energy efficient touch that helps users see when their bottle is full.
    • Save the Environment: ezH2O bottle filling stations help reduce the number of disposable plastic bottles that end up in landfills or polluting our oceans. The exclusive Green Ticker™ counts the number of plastic bottles you are saving from waste and displays this right on the unit.

    See what others are saying about how installing ezH2O bottle filing stations at their locations has helped them save.

    Where can bottle filling stations be installed?

    Everywhere! Our comprehensive portfolio of bottle filling stations means that we are sure to have a model to fit your needs. Elkay's ezH2O® bottle filling stations are ideal for many environments both indoor and outdoor including education, commercial, health care, fitness clubs and hospitality and more. We provide solutions for wall mount, inwall and outdoor applications and offer a variety of models such as energy efficient, vandal resistant, mechanical, surface mount and architectural.

     

    Who can install a bottle filling station?

    We recommend installation by Elkay authorized service personnel. Call 800.952.8064 or click here to learn more about the Elkay Installation Services Program. 

     

    How easy is it to replace existing drinking water fixtures with an ezH2O® bottle filling station?

    It depends on the type, style and location of your current water delivery fixture. We recommend contacting a local sales representative who can provide an assessment of your site and current fixtures and suggest the best option for your specific needs. 

     

    How long does it take to install a bottle filling station?

    On average, it takes approximately 1-2 hours to complete a retrofit installation using existing plumbing.

     

    How much water pressure is required?

    ezH2O® bottle filling stations are designed to operate on 20 psi to 105 psi supply line pressure. Our bi-level non-filtered units require a minimum of 40 psi supply line pressure to ensure adequate stream height from each bubbler when activated simultaneously. Bi-level filtered models, regardless of supply line pressure, cannot provide adequate stream height from each bubbler when activated simultaneously. Please consult our specification sheet for the detailed specifications for the model you are considering.

    What is lead? Where does it come from?

    For centuries, lead has been widely used in plumbing systems that transport water. Despite changes in plumbing codes making it illegal to use lead pipes or solder, lead is still found in older pipes, solder and brass fittings in existing plumbing systems. Lead is toxic and continuous exposure can cause a variety of health problems, especially in infants and children. Please visit epa.gov/lead to learn more.

    Do your products reduce lead?

    Our WaterSentry® Plus and WaterSentry VII filtration systems reduce lead to meet the requirements necessary to achieve our NSF/ANSI 53 certification, making the water cleaner and healthier.


    Water delivery product examples include:

    • Elkay Filtered Bottle Filling Stations.
    • Elkay Filtered Water Coolers.

    Our filters are also sold separately and can be retrofitted onto any existing Elkay or non-Elkay branded water cooler, fountain or bottle filling station with Elkay’s vandal-resistant retrofit filtration kit. Kits are available with and without a filter status monitor and alert.

    Do your products contain lead?

    No. Our drinking water products have been lead free for more than two decades. They are certified to NSF/ANSI 372 as lead free by the Water Quality Association.

    How does Elkay test its filters?

    Elkay tests and certifies our filters to NSF/ANSI Standard 53."NSF/ANSI Standard 53 for Drinking Water Treatment Units is the nationally recognized standard for evaluating and certifying drinking water treatment systems for the reduction of contaminants from drinking water. Water filters are tested and certified to NSF/ANSI 53 to ensure they reduce contaminants, including lead, per the requirements of the standard" (Certified Product Listing, NSF).

    What type of maintenance and cleaning is required?

    See Care and Cleaning.

    How can I tell if the bottle filling station is being used?

    You can tell how much water is being consumed from data provided by the Green Ticker™ feature on the unit. The Green Ticker counts the number of 20 oz. single-use water bottles saved from waste by using reusable bottles and cups at the ezH2O®.

    I’m getting an error message scrolling across my bottle counter area (Green Ticker™). How do I know what it means?

    In your user manual, there is a table that explains each error code and what the cause of that particular error code is for repair purposes. You can find a copy of your user manual by searching your specific SKU on our website. Simply type the SKU into the search box in the upper right corner. When the page appears, click on the Downloads tab to access your user manual.

    Where is the data tag located on the bottle filling station?

    The serial data tag is located on the bottom of the cooler. Previously, there was a separate tag for the bottle filler and an additional one on the cooler. We have consolidated it into one tag on the underside of the cooler basin.