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Support Center

Need help? Submit a request, and our team will work to resolve your issue.

Get in Touch

Here and Ready to Help

Whether you’re looking for installation videos, product brochures, care and cleaning instructions or a little design inspiration, you’ve come to the right place. Our Learning Center and Help Center have everything you need. 

learning-center

Learning Center

Download how-to guides, explore product brochures, view buying guides, and discover design trends. 

help-center

Help Center

Access trouble-shooting guides, care and cleaning instructions, and other product documentation. 

 
 
 
warranty

Warranty Information

When making a purchase, you want to ensure it will last. Select your product type below – Drinking Water Products or Sinks, Faucets & Accessories – for detailed warranty information. 

Warranty for Drinking Water Products Warranty for Sinks, Faucets and Accessories

 

 

rep-resources

Need some help? We’ve gathered our most popular care and cleaning guides here!

rep-resources

Check out our rep resources! View orders, see account info, watch videos and more.

trade-resources

Check out our trade resources - download BIM files, review continuing education resources and watch videos.

 

 

Contact Us

Elkay Headquarters

1333 Butterfield Road, Suite 200
Downers Grove, IL 60515
Phone: 630-574-8484

USA/Canada Customer Care

Phone: 800-476-4106 
Email: CustCare@Elkay.com

International Customer Care

Phone: 630-575-4755 
Email: IntlCare@Elkay.com

Additional Contact Information

Technical Service/Warranty - Ph: 800-260-6640 x1

Installation Services – Ph: 800-952-8064 

Download: Tech Services Request Form

Support and Resources | Elkay

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Customer Service 

Monday - Friday

7 a.m. - 6 p.m. CST