How do I contact Elkay customer service?

You can reach Elkay Customer Care by phone, email, or through the Contact Us form. Our support team is available to assist with product questions, orders, warranty inquiries, and more.

What are Elkay’s customer service hours?

Elkay Customer Care is typically available Monday through Friday during standard business hours (CST). For the most up-to-date schedule, please refer to our Contact Us page.

How can I contact Elkay for international support? 

For inquiries outside of the United States and Canada, Elkay provides international contact information and local representatives to assist you.

Does Elkay have separate contacts for sales and technical support?

Yes. Customer Care can direct your inquiry to the right department, whether you need sales assistance, technical support, or product warranty information.

What information should I provide when contacting Elkay?

Please include your product model number, order details (if applicable), and a description of your request to help our Customer Care team assist you faster.

Can I request parts or service through the Contact Us page? 

Yes. You can use the Contact Us form or phone number to request replacement parts, technical assistance, or service for Elkay products. Our Customer Care team will respond to your inquiry promptly.

Does Elkay offer technical support for installation? 

Yes. Customer Care can direct your inquiry to the right department, whether you need sales assistance, technical support, or product warranty information.

Can I schedule a service appointment through Elkay Customer Care?

Yes. For certain products, our support team can help schedule service or direct you to authorized service providers.

Can I track my Elkay order through Customer Care?

Yes. You can track your order via our online order tracker (Order Lookup | Elkay). You can also contact our support team can help you with order tracking, shipping details, and delivery status.

How do I find an Elkay sales representative near me?

You can use our Sales Rep Locator tool on the website (Elkay | Sales Rep Locator) or contact Customer Care for assistance in finding a local representative.

How do I register my Elkay product?

You can register your Elkay product online through our registration form (Product Registration) or by contacting Customer Care for assistance.

How do I request literature, brochures, or product catalogs?

Product literature and brochures are available for download on our Literature page. You can also request printed materials by contacting Customer Care.

How long does it take Elkay to respond to inquiries?

Most inquiries receive a response within 1–2 business days. Response times may vary depending on the nature of the request.